Carrie's Demo Company is seeking to enhance its existing Customer Relationship Management (CRM) system to improve user experience and streamline operations.

The current CRM system is functional but lacks intuitive navigation and user-friendly features, which can lead to inefficiencies and user frustration.

The goal of this project is to redesign the CRM interface to make it more accessible and efficient for users, thereby increasing productivity and user satisfaction.

The project will involve analyzing the current system, identifying pain points, and implementing design improvements that align with best practices in user experience (UX) design. By applying classroom knowledge of UX principles and software development, learners will have the opportunity to create a more intuitive CRM system that meets the needs of its users.

The project deliverables will include a comprehensive report detailing the analysis of the current CRM system, a redesigned user interface prototype, and a presentation of the proposed enhancements.

The team will also provide documentation outlining the design process and the rationale behind the proposed changes.

These deliverables will demonstrate the application of UX design principles and software development skills in creating a more user-friendly CRM system.