Virtual Internships aims to enhance the user experience of its platform by refining the user journeys within its complex system. The current platform offers a multitude of features that can be overwhelming for new users. The goal of this project is to simplify and connect these journeys, ensuring a seamless and intuitive experience for users. By focusing on user-centered design principles, the project will address pain points and streamline navigation paths. This will not only improve user satisfaction but also increase engagement and retention rates. The project will involve analyzing current user flows, identifying areas for improvement, and proposing design solutions that align with best practices in UX design.

Key tasks include:

- Conducting user research to understand current challenges.

- Mapping existing user journeys and identifying bottlenecks.

- Designing improved user flows and wireframes.

- Testing proposed designs with user feedback.

The project will culminate in a comprehensive report and a set of design prototypes that illustrate the improved user journeys. These deliverables will include detailed user flow diagrams, wireframes, and a summary of user feedback. The team will also provide a presentation to Virtual Internships, showcasing the proposed solutions and their potential impact on user experience.

Deliverables include:

- A report detailing user research findings and design recommendations.

- Wireframes and prototypes of improved user journeys.

- A presentation summarizing the project outcomes and design rationale.