Main Objective

To evaluate, optimize, and scale Veterans Wellness Alliance’s pharmacy-model cannabis education program—ensuring clinical rigor, streamlined delivery, and adaptability for diverse veteran cohorts.

Key Goals

1. Workflow Audit & Optimization

• Map the end-to-end education process (registration → module completion → follow-up), identify bottlenecks, and recommend efficiency improvements.

1. Curriculum Gap & Risk Analysis

• Benchmark existing content against pharmacy-best practices (dosing, safety, interactions) to uncover content gaps and compliance risks, then propose mitigation measures.

1. Scalable Delivery Model

• Design a blended-learning framework (e-learning modules, live Q&A sessions, peer-mentor forums) with clear technology and resourcing recommendations for easy replication across regions.

1. Implementation Roadmap & Metrics

• Develop a 6-month rollout plan with milestones, staffing and budget estimates, and define 4–6 KPIs (e.g., completion rate, knowledge-gain score, satisfaction) with a prototype dashboard for ongoing monitoring.

1. Learner Empowerment Materials

• Provide supporting tools—process flowcharts, sample module outlines, and a concise playbook—to enable VWA staff and volunteers to maintain and further evolve the program independently.

Expected Project Outcomes

1. Streamlined Education Workflow

• A clear, optimized process from registration through follow-up that reduces administrative friction and improves learner completion rates.

1. Enhanced Clinical Rigor & Compliance

• Identification and remediation of curriculum gaps and compliance risks, ensuring all content aligns with pharmacy best practices for dosing, safety, and regulatory requirements.

1. Replicable, Scalable Delivery Model

• A blended-learning framework that can be deployed across multiple regions or cohorts with minimal custom setup, backed by a detailed technology and resource plan.

1. Data-Driven Monitoring & Continuous Improvement

• Defined KPIs and a working dashboard prototype to track program performance (e.g., module completion, knowledge-gain, satisfaction), enabling ongoing evaluation and iterative refinements.

1. Organizational Self-Sufficiency

• VWA staff and volunteers equipped with the tools, playbooks, and training materials needed to manage, update, and expand the cannabis education program independently.

Key Deliverables

1. Workflow Audit Report

• PDF documenting the current end-to-end process map, identified bottlenecks, and prioritized recommendations for efficiency gains.

1. Curriculum Gap & Risk Analysis Matrix

• Excel or Google Sheet comparing existing modules against industry standards, with risk ratings and mitigation strategies for each gap.

1. Blended-Learning Delivery Blueprint

• Written guide (Word/PDF) detailing the proposed mix of e-learning modules, live Q&A sessions, and peer-mentor forums, plus technology and staffing outlines.

1. Implementation Roadmap

• Slide deck and accompanying timeline chart showing a 6-month rollout plan with key milestones, budget/staff estimates, and responsible parties.

1. KPI Dashboard Prototype

• Google Data Studio or Sheets dashboard populated with sample data, complete with setup instructions and definitions for each metric.

1. Program Playbook & Support Tools

• A concise playbook (PDF) including process flowcharts, sample module outlines, and quick-reference guides for staff.

1. Final Presentation & Research Paper

• A 10-minute slide presentation and a 5–8 page report summarizing methodology, findings, and strategic recommendations.