Upstik.com aims to enhance its customer service operations by leveraging Deepseek. The goal is to streamline the response process, ensuring that critical issues are addressed promptly while routine inquiries are efficiently managed. The project will require learners to apply their knowledge of data analysis, modeling, and customer service principles. By the end of the project, the team should have a functional prototype that can be integrated into Upstik.com's existing customer service platform. This project offers learners the opportunity to work with real-world data that can improve customer satisfaction.

The deliverables for this project include a detailed model outlining the request process and responses, a functional prototype of the customer service and sales system.