The project focuses on enhancing the efficiency of revenue cycle management (RCM) in urgent care facilities. Urgent care centers often face challenges in managing billing processes, insurance claims, and patient payments, which can lead to delayed revenue collection and financial inefficiencies. The goal of this project is to analyze the current RCM processes in a hypothetical urgent care setting and identify areas for improvement. Learners will apply their knowledge of healthcare management and financial systems to develop strategies that streamline billing operations, reduce claim denials, and improve cash flow. The project will involve researching best practices in RCM, evaluating existing workflows, and proposing actionable solutions that can be implemented within the constraints of a small healthcare facility.

The deliverables for this project include a comprehensive report detailing the current state of RCM in the hypothetical urgent care center, along with identified inefficiencies. Learners will also provide a set of recommendations for process improvements, supported by data analysis and industry best practices. Additionally, a presentation summarizing the findings and proposed solutions will be prepared for stakeholders. The deliverables aim to offer practical insights that can enhance the financial operations of urgent care facilities.