User Experience Design & Technical Documentation
Project scope
Categories
UX design Competitive analysis Community engagementSkills
user experience (ux) design user experience (ux) user flows technical documentation wireframing user research user story swot analysis artificial intelligenceImprove the onboarding and in-app experience for Cake users, especially for the 55+ demographic.
Support the development team by translating UX ideas into actionable use cases.
Define how Sasha (the AI assistant) can facilitate user engagement and group formation.
- Map user journeys including onboarding and daily use scenarios.
- Identify friction points and accessibility challenges in the user experience.
- Propose mockups or wireframes for onboarding and group matchmaking.
- Define use cases and user stories for key features.
- Draft logic models and user flows for Sasha’s role in community engagement.
- Compile a technical brief for the development team based on findings and user research.
- Conduct a competitor and SWOT analysis of similar digital communities to inform design choices.
Scheduled check-ins to discuss progress, address challenges, and provide feedback.
Supported causes
The global challenges this project addresses, aligning with the United Nations Sustainable Development Goals (SDGs). Learn more about all 17 SDGs here.
About the company
Cake is an online community platform transforming condominium and apartment living. Cake's AI powered community assistant delivers personalized engagement, strengthens neighbor relationships and promotes a secure environment. Cake's licensing and sponsorship model enables property managers and local businesses to sponsor programs and authentically engage residents.