Data Analytics – Customer Insights & Dashboard Development

Open
Luz Maria Mack
New York, New York, United States
Luz Mack Mack
Founder
(3)
2
Project
Academic experience
30 hours of work total
Learner
Anywhere
Intermediate level

Project scope

Categories
Data visualization Data analysis Marketing analytics
Skills
data visualization data analysis customer analysis business analysis business analytics wireframing presentation design
Details

Organization Description:



Project Overview:

This project focuses on analyzing customer behavior and developing a data dashboard to visualize business insights that support strategic decision-making. Learners will clean and prepare data, conduct exploratory analysis, and design an interactive dashboard using a tool such as Notion. Final deliverables will include a dashboard, a business insights report, and a summary presentation.


Project Duration: 6 Weeks

Project Hours: 150

Project Hours Per Learner: 30

Deliverables

Project Scope & Expectations:

Learners will engage in:

  • Cleaning and preparing customer interaction datasets (e.g., website activity, sales, engagement, or surveys)
  • Conducting exploratory data analysis (EDA) to identify trends, correlations, and outliers
  • Defining key performance indicators (KPIs) and designing dashboard wireframes
  • Developing an interactive dashboard using a common visualization platform
  • Presenting insights and data-driven recommendations for business strategy


Project Timeline & Deliverables:

Week 1: Project Kickoff & Data Cleaning (~2 hours per learner)

  • Review project goals, data sources, and formatting needs
  • Clean dataset by removing duplicates, handling missing values, and validating structure
  • Create a data dictionary defining variables and fields

Week 2: Exploratory Data Analysis (EDA) (~4 hours per learner)

  • Use Notion or Excel to perform summary statistics and trend discovery
  • Visualize key variables and investigate patterns or outliers 

Deliverable: Exploratory Data Analysis Report

Week 3: Dashboard Wireframing & KPI Selection (~6 hours per learner)

  • Define Key Performance Indicators (KPIs) based on employer goals
  • Sketch a draft layout of the dashboard and plan visualizations 

Deliverable: Dashboard Wireframe & KPI Plan

Week 4: Dashboard Development (~6 hours per learner)

  • Use Looker Studio, Tableau, or Power BI to build an interactive dashboard
  • Integrate filters, drill-downs, and key charts

Deliverable: Draft Interactive Dashboard

Week 5: Business Insights & Recommendations (~6 hours per learner)

  • Interpret data visuals to develop actionable insights
  • Link insights to business goals such as customer retention, marketing, or sales

Deliverable: Business Insights & Recommendations Report

Week 6: Final Presentation & Dashboard Demonstration (~6 hours per learner)

  • Finalize the dashboard and insights
  • Present dashboard functionality and key findings to stakeholders

Deliverables: Final Dashboard (shared via link or export), Final Business Insights Report, and Project Presentation Deck


Final Deliverables:

  • Cleaned Dataset & Data Dictionary
  • Exploratory Data Analysis Report
  • Dashboard Wireframe & KPI Plan
  • Interactive Dashboard
  • Business Insights & Recommendations Report
  • Final Presentation


Working Expectations:

Learners are expected to receive practical, real-world job experience in exchange for the completion of tangible deliverables of a completed project. Employers are expected to provide mentorship, guidance, and clear expectations to students and regular communication with the AscentUP team.

Mentorship
Skills, knowledge and expertise

Sharing knowledge in specific technical skills, techniques, methodologies required for the project.

Hands-on support

Direct involvement in project tasks, offering guidance, and demonstrating techniques.

Tools and/or resources

Providing access to necessary tools, software, and resources required for project completion.

Regular meetings

Scheduled check-ins to discuss progress, address challenges, and provide feedback.

Supported causes

The global challenges this project addresses, aligning with the United Nations Sustainable Development Goals (SDGs). Learn more about all 17 SDGs here.

Responsible consumption and production

About the company

Company
New York, New York, United States
0 - 1 employees
Entertainment, Apparel & fashion, Education, Media & production, Publishing & printing

I’m Luz Maria Mack, a proud children’s book writer from the South Bronx. My work is rooted in a deep desire to empower children—especially those with Dominican and African roots, through culturally relevant stories and 2D animations. This journey began when my daughter, Chloe, who was just three years old, asked to dye her hair blonde. That moment revealed a deep need for joyful, reflective stories that center and celebrate our children.

Some highlights of my work include:

🏆 Best Animated Short Film, Bridge Fest (2020)

📚 ¡Pequeña María Descubre su Baile! featured on PBS’s Chat and Learn (2021)

✍🏽 Co-author of Family is Everything (Disney Encanto) with the Disney Storybook Art Team

🌟 The Secret of the Plátano (2022): #1 Amazon New Release + Best Picture Book of 2023 by Bank Street College of Education

📣 Out now! My newest book, Bachatica, is available from ConTodo Press—a rhythmic, joyful story that celebrates music, movement, and cultural pride.

🎬 Many of my books are also available as 2D animations on KweliTV and KidsBeeTV. Our animated short Santo & Sheepy has reached over 43,000 views in just two months!

✨ Coming soon:

New projects with Abrams and McGraw-Hill (stay tuned!)