Data Analytics – Customer Insights & Dashboard Development


Project scope
Categories
Data visualization Data analysis Marketing analyticsSkills
data visualization data analysis customer analysis business analysis business analytics wireframing presentation designOrganization Description:
Project Overview:
This project focuses on analyzing customer behavior and developing a data dashboard to visualize business insights that support strategic decision-making. Learners will clean and prepare data, conduct exploratory analysis, and design an interactive dashboard using a tool such as Notion. Final deliverables will include a dashboard, a business insights report, and a summary presentation.
Project Duration: 6 Weeks
Project Hours: 150
Project Hours Per Learner: 30
Project Scope & Expectations:
Learners will engage in:
- Cleaning and preparing customer interaction datasets (e.g., website activity, sales, engagement, or surveys)
- Conducting exploratory data analysis (EDA) to identify trends, correlations, and outliers
- Defining key performance indicators (KPIs) and designing dashboard wireframes
- Developing an interactive dashboard using a common visualization platform
- Presenting insights and data-driven recommendations for business strategy
Project Timeline & Deliverables:
Week 1: Project Kickoff & Data Cleaning (~2 hours per learner)
- Review project goals, data sources, and formatting needs
- Clean dataset by removing duplicates, handling missing values, and validating structure
- Create a data dictionary defining variables and fields
Week 2: Exploratory Data Analysis (EDA) (~4 hours per learner)
- Use Notion or Excel to perform summary statistics and trend discovery
- Visualize key variables and investigate patterns or outliers
Deliverable: Exploratory Data Analysis Report
Week 3: Dashboard Wireframing & KPI Selection (~6 hours per learner)
- Define Key Performance Indicators (KPIs) based on employer goals
- Sketch a draft layout of the dashboard and plan visualizations
Deliverable: Dashboard Wireframe & KPI Plan
Week 4: Dashboard Development (~6 hours per learner)
- Use Looker Studio, Tableau, or Power BI to build an interactive dashboard
- Integrate filters, drill-downs, and key charts
Deliverable: Draft Interactive Dashboard
Week 5: Business Insights & Recommendations (~6 hours per learner)
- Interpret data visuals to develop actionable insights
- Link insights to business goals such as customer retention, marketing, or sales
Deliverable: Business Insights & Recommendations Report
Week 6: Final Presentation & Dashboard Demonstration (~6 hours per learner)
- Finalize the dashboard and insights
- Present dashboard functionality and key findings to stakeholders
Deliverables: Final Dashboard (shared via link or export), Final Business Insights Report, and Project Presentation Deck
Final Deliverables:
- Cleaned Dataset & Data Dictionary
- Exploratory Data Analysis Report
- Dashboard Wireframe & KPI Plan
- Interactive Dashboard
- Business Insights & Recommendations Report
- Final Presentation
Working Expectations:
Learners are expected to receive practical, real-world job experience in exchange for the completion of tangible deliverables of a completed project. Employers are expected to provide mentorship, guidance, and clear expectations to students and regular communication with the AscentUP team.
Sharing knowledge in specific technical skills, techniques, methodologies required for the project.
Direct involvement in project tasks, offering guidance, and demonstrating techniques.
Providing access to necessary tools, software, and resources required for project completion.
Scheduled check-ins to discuss progress, address challenges, and provide feedback.
Supported causes
The global challenges this project addresses, aligning with the United Nations Sustainable Development Goals (SDGs). Learn more about all 17 SDGs here.
About the company
I’m Luz Maria Mack, a proud children’s book writer from the South Bronx. My work is rooted in a deep desire to empower children—especially those with Dominican and African roots, through culturally relevant stories and 2D animations. This journey began when my daughter, Chloe, who was just three years old, asked to dye her hair blonde. That moment revealed a deep need for joyful, reflective stories that center and celebrate our children.
Some highlights of my work include:
🏆 Best Animated Short Film, Bridge Fest (2020)
📚 ¡Pequeña María Descubre su Baile! featured on PBS’s Chat and Learn (2021)
✍🏽 Co-author of Family is Everything (Disney Encanto) with the Disney Storybook Art Team
🌟 The Secret of the Plátano (2022): #1 Amazon New Release + Best Picture Book of 2023 by Bank Street College of Education
📣 Out now! My newest book, Bachatica, is available from ConTodo Press—a rhythmic, joyful story that celebrates music, movement, and cultural pride.
🎬 Many of my books are also available as 2D animations on KweliTV and KidsBeeTV. Our animated short Santo & Sheepy has reached over 43,000 views in just two months!
✨ Coming soon:
New projects with Abrams and McGraw-Hill (stay tuned!)