This was an exciting project with real-life scenarios and challenges. I am thankful for a very supportive and engaged project manager and appreciate how vested the project sponsor was in the project's flow. With several capstone projects running simultaneously the volume did have its toll on the feedback turnaround time, especially with company's preferred way of communication being recorded videos: watching many videos one after another without written summaries, and then coordinating notes between all internal and external team members was a challenging and time-consuming endeavour. Daily meetings with the project manager were helpful to keep the effort coordinated, I wish there was more detailed and upfront input from the subject matter expert. Considering the short term of the project, I think it would have benefited from concise written communication and full sharing of the pilot phase results and recommendations at the project start.